Advanced prompting, custom GPTs, and automation — build the AI your company actually needs
A deep-dive course that goes past the basics into advanced prompt engineering, building custom GPTs for your company, and wiring up automation pipelines for repetitive work.
What is ChatGPT mastery training?
ChatGPT mastery takes employees who already know the basics and moves them up a level — advanced prompt design, custom GPTs built for the company, and automation of repetitive work. Roughly 20% of messages in ChatGPT Enterprise now come through advanced features such as custom GPTs and Projects, which makes a dedicated GPT a practical way to automate a department's standard templates and knowledge. The course goes past asking better questions: participants build the AI tools their work needs and connect them to automation, so productivity gains stick structurally.
Hands-on depth
A one-day intensive weighted toward building and shipping rather than listening.
Built for your company
Participants finish a working GPT loaded with your own processes and knowledge during the session.
Wired to automation
You learn to tie one-off prompts into automated flows that run without you.
Curriculum
6 hours (1 day) — what's covered
Advanced prompting
2HChain of thought, few-shot learning, system prompt design, and techniques for stable output
Building custom GPTs
2HBuild a GPT for your company — upload knowledge, configure actions, and share it with the team
Automation lab
2HWire up an automation pipeline for repetitive work with Zapier and Make, and design the scenarios around it
Key concepts in the curriculum
A quick look at what this course covers.
Building a custom GPT
Assembling a company-only AI from parts
Automation flow
Repetitive work running through an automated pipeline
Advanced prompting
A precisely engineered prompt structure
Learning objectives
- Master advanced prompt techniques — chain of thought, few-shot, system prompts
- Build and ship a custom GPT for your own company
- Design automated workflows with Zapier and Make
- Understand what API integration makes possible next
What you take away
- One custom GPT built for your work, actually built and shipped
- A library of advanced prompt patterns
- A workflow design for your Zapier or Make automation
- A team-level roadmap for applying AI automation
Expected outcomes
- A sharp drop in department-level processing time through automation
- A standardized, in-house AI tool the company owns
- Steadier output as prompt quality stops varying person to person
- A bench of AI power users inside the organization
How teams put this to use
A GPT per department
Train a dedicated GPT on internal rules and templates to automate a department's standard answers
Cold email campaigns
Cut five drafts from 60 minutes to 10 with an automated flow
Recurring reports
Build a pipeline that turns a data drop into a first draft of a routine report
Customer reply drafts
Generate consistent first-response drafts by inquiry type
ChatGPT mastery: prompts, custom GPTs, and automation — FAQ
If you already use ChatGPT in your work and are comfortable writing prompts, yes. If the interface is still unfamiliar, we recommend the essentials course first — a short pre-assessment tells us which fits.
Yes. Each participant picks a real work scenario, uploads knowledge, and configures actions, and the course is built so that everyone leaves with a working GPT in hand.
Building custom GPTs requires a paid plan. We send environment setup instructions in advance and advise on how to arrange licenses for your group size.
The API is covered at the level of concepts and possibilities. The actual automation runs on no-code tools such as Zapier and Make, so you can build the flows without any coding experience.
We cover a team-level rollout roadmap and how to share and ship the GPTs you built. The approach centers on power users driving adoption step by step.
ChatGPT mastery: prompts, custom GPTs, and automation — get started
Tell us your goals and headcount, and we'll design the program around them.