The AI grounding every person in your agency needs
What AI is, where it helps at work, and the ethics and security rules that come with it. A whole-of-agency literacy course that goes past tool tutorials to give staff a balanced view of what AI can and cannot do.
What is AI literacy essentials?
AI literacy essentials covers the AI grounding every person in a public agency needs: the concepts, the ethics, the security rules, and the realistic uses at work. It follows the direction set by the Ministry of the Interior and Safety, which has been rolling out required AI and digital transformation training for all public officials from 2025, and by the Presidential Committee on Digital Platform Government, which published version 2.0 of its guidelines on adopting and using hyperscale AI in the public sector. Instead of teaching one tool, the course builds the judgment to see both what AI can do and where it fails.
Built for everyone
Pitched so that any employee can follow it, regardless of grade or job function.
Balanced view
Covers what AI can and cannot do, so staff neither over-trust it nor dismiss it.
Ethics and security first
Gives real weight to bias, copyright, and personal data — the questions public agencies care about most.
Evidence and cases
Why this training matters now
Version 2.0 of the public sector AI guidelines goes out
The Presidential Committee on Digital Platform Government issued version 2.0 of its guidelines on adopting and using hyperscale AI in the public sector to ministries, local governments, and public institutions. The guidelines set out three strategic goals: solving social problems, transforming citizen-facing services, and making the way government works more efficient.
Source: Presidential Committee on Digital Platform Government (2025)
Curriculum
3 hours — what's covered
How AI works
1 hourGenerative AI and machine learning basics, and an honest look at what these systems can and cannot do
Ethics and security
1 hourBias, copyright, and personal data protection, plus the public sector guidelines on using AI
Applying it to your work
1 hourA workshop where each team maps the tasks AI could take on
Key concepts in the curriculum
A quick look at what this course covers.
A balanced view
Weighing what AI can do against what it cannot
Ethics and security
A shield built on trust
Learning objectives
- Understand the core concepts behind AI
- Recognize where AI falls short, and the ethical questions it raises
- Identify which parts of your own work AI can realistically support
- Know the public sector security guidelines for AI use
What you take away
- A plain-language reference on AI concepts and terminology
- A summary of AI ethics and security guidelines for public agencies
- Workshop output: the AI-ready tasks each team identified
- A proposed roadmap for follow-on training
Expected outcomes
- Vague hopes and anxieties about AI give way to shared understanding
- Awareness of AI ethics and security rises across the organization
- A foundation is in place for more advanced training
- Every employee meets the baseline literacy that required training calls for
How teams put this to use
Building shared understanding
When everyone understands AI the same way, resistance to adopting it drops.
Setting ethical ground rules
The agency agrees on the ethical and security standards that apply to AI use.
Finding where to start
Each team surfaces the tasks in its own work that AI could take on.
Step one of an AI rollout
Builds the baseline fitness an organization needs before deeper hands-on training.
AI literacy essentials — FAQ
Yes. The course is open to everyone regardless of grade or role, including people meeting AI for the first time. Concepts are explained through everyday examples rather than technical jargon.
Concepts, ethics, and security take up a fair share of lecture time, but the course includes a workshop where each team identifies AI-ready tasks in its own work. Participants take part rather than just listen.
Bias, copyright, personal data protection, and the public sector guidelines on AI use get a dedicated session. We walk through concrete rules staff need to follow in their day-to-day work, using real examples.
Yes. The standard 3-hour course scales from auditorium-sized sessions to smaller runs by department, adjusted to your headcount and schedule. It works well as agency-wide AI literacy training.
The course balances AI concepts, ethics, security, and workplace use so that it meets the baseline expected of public sector AI literacy training. We can tailor the design to your agency's specific completion criteria.
AI literacy essentials — get started
Tell us your goals and headcount, and we'll design the program around them.